The Eco-System for
WhatsApp at Scale

Bring all your WhatsApp numbers, teams, and conversations into one secure platform. Manage chats, send bulk messages, automate with AI chatbots, and stay in control with enterprise-grade security.

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✦Rated 4.8/5 on G2
✦ISO 27001 Certified
✦GDPR Compliant
gbtick.com/workspace
Inbox
Broadcasts
Automations
Analytics
AS
Arjun Sharma
Yes, I would like to proceed with the...
Just nowNew
NK
Neha Kapoor
Can you share the latest catalog?
5m ago
842Active Chats
12kMsgs Sent
98%Resolution

Unlocking WhatsApp’s potential at scale

As your team grows, managing WhatsApp becomes chaotic, unsecure, and impossible to track.

Device Dependency

Teams sharing a single physical phone or constantly scanning Web QR codes, leading to dropped chats and slow responses.

Zero Visibility

Management has no idea what agents are saying to customers. No SLA tracking, no analytics, no quality control.

Security Risks

Customer data sitting on personal devices. High risk of data theft when employees leave. No way to restrict data exports.

Shared Inbox Broadcasts Automation AI Agents Governance
Shared Team Inbox

One inbox for your entire organisation

Stop sharing physical phones. Give your entire team access to a unified workspace where every conversation is routed, tracked, and resolved.

✓
Auto-route chats to the right department or agent.
✓
Internal private notes and @mentions for team collaboration.
✓
Manage multiple WhatsApp numbers in one view.
Explore Shared Inbox
Team Inbox
14 Unassigned
SA
Sneha Agarwal
I need help with my recent order...
JD
Jatin Desai
How much is the enterprise plan?
Internal Note
@support Please check the tracking status.
Broadcast Campaigns

Reach thousands instantly

Launch targeted WhatsApp campaigns with interactive rich media templates. Track open rates, clicks, and ROI in real-time.

✓
Send approved template messages to opted-in audiences.
✓
A/B test messaging and track delivery, read, and reply rates.
✓
Schedule broadcasts for optimal engagement times.
Explore Broadcasts
📢 Diwali Flash Sale
Live
Audience Reached98.4%
Read Rate74.2%
45k
Sent
33k
Read
8.4k
Replied
Message preview
🎉 Exclusive Diwali offer just for you! Get 20% off on all jewellery today only. Shop now 👇
Bot Studio & Automations

Automate your workflow

Build powerful chatbots without writing code. Automate FAQs, qualify leads, and route complex queries to human agents seamlessly.

✓
Visual drag-and-drop chatbot builder.
✓
Interactive WhatsApp Flows for rich forms and bookings.
✓
Trigger internal alerts and CRM updates based on chat events.
Explore Bot Studio
User sends: "Pricing"
Send Template: Pricing_Menu
If: Clicks "Enterprise"
Assign to: Sales Team
AI Agents

AI that works inside your rules

Supercharge your team with AI-generated reply drafts, instant conversation summaries, and intent classification - all governed by your own policies and reviewed before sending.

✓
AI-drafted replies with human-review before sending.
✓
Auto-summarize long threads so agents get instant context.
✓
Classify intent, rewrite tone, and translate into the customer's language.
✓
Ground AI answers in your knowledge base using BYOK or private-model infra.
Explore AI Agents
AI DraftReady to review
Customer
Hi, I need to upgrade my plan urgently. Can you help?
AI Suggested Reply
Hi! I'd be happy to help you upgrade. Could you let me know which plan you're currently on? I'll get the best option set up for you right away. 😊
✓ Send
✏️ Edit
🔄 Regenerate
🎯 Intent: Upgrade Request
💬 Tone: Friendly
Governance

Enterprise control over every conversation

Give your compliance and management teams complete visibility and control. Define roles, restrict exports, mask PII, and audit every action - without slowing down your frontline team.

✓
Role-based access control with custom permission sets.
✓
PII masking and data export restrictions per role.
✓
Full audit trail of every agent action and conversation change.
✓
Tenant isolation - zero cross-company data access, ever.
Explore Governance
🛡️ Access Control
3 roles configured
AD
Admin
Full access
All permissions
AG
Agent
Inbox · Respond
No export
VW
Viewer
Read-only · PII masked
PII masked
📋 Audit Log
14:22 Agent Riya resolved conversation #8821
14:18 Admin exported contact list
14:05 Broadcast July Offer sent to 12k

Built for every department

One platform, unlimited possibilities. See how different teams use GB Tick.

Drive revenue with interactive campaigns

Turn WhatsApp into your highest converting marketing channel. Send personalized offers, abandoned cart reminders, and product catalogs directly to customers.

✦ Click-to-WhatsApp Ad attribution
✦ Audience segmentation
✦ Automated retargeting campaigns

Close deals faster over chat

Equip your sales team to engage prospects, qualify leads instantly via bots, and share quotations directly in WhatsApp where customers are most responsive.

✦ CRM sync (Salesforce, HubSpot)
✦ Automated lead qualification
✦ Payment link integration

Resolve issues instantly, 24/7

Deflect routine queries with AI agents and intelligent menus. Route complex issues to human agents with full context and history.

✦ Ticket deflection with AI
✦ SLA tracking and escalations
✦ CSAT surveys post-resolution
📢 Diwali Flash Sale
Live
Audience Reached98.4%
Read Rate74.2%
45k
Sent
33k
Read
8.4k
Replied
Message preview
🎉 Exclusive Diwali offer just for you! Get 20% off on all jewellery today only. Shop now 👇
🎯 Lead Pipeline
HubSpot Synced ✓
RK
Riya Kapoor
via WhatsApp
Qualified
92
AS
Arjun Shah
via WhatsApp
Demo Booked
78
PM
Priya Mehta
via WhatsApp
Proposal Sent
65
💳 Payment link sent to Riya₹48,000
🎧 Support Queue
Avg. resolution: 4m 12s
Sneha R. - API Integration ErrorResolved ✓
🤖 AI deflected in 18s - no agent needed
Rohan M. - SSO Configuration SetupIn Progress
⏱ SLA: 2h 15m remaining · Assigned to Priya
⭐ CSAT Survey sent
😞
😐
😊
😄
🤩

Integrates with your stack

Connect WhatsApp to the tools you already use to sync data automatically.

Salesforce
HubSpot
Shopify
Zoho CRM
Zapier
Tally
View all integrations

Frequently asked questions

Yes, you can add multiple WhatsApp Business numbers to a single GB Tick account and oversee all chats centrally. Broadcasts and automations can be configured separately for each number.
Absolutely. GB Tick includes enterprise-grade governance allowing you to define custom roles, restrict data export, mask PII, and ensure team members only access what they need.
Yes, GB Tick integrates natively with Salesforce, HubSpot, Zoho, Shopify, and offers a robust developer API and webhooks for custom integrations.
Conversation costs vary by country and category (Marketing, Utility, Authentication, Service) as per Meta's official pricing. GB Tick passes these through directly with full billing transparency.
Ready to upgrade your WhatsApp strategy?

Join the businesses managing millions of conversations on GB Tick.

Book a demoTalk to Sales